At Value Mart , your satisfaction is our priority. Since our products are custom-made, we follow a strict yet fair return and refund policy.

🔁 Return Policy

As all products are personalized and made-to-order, we do not accept returns or exchanges unless the item is:

• Damaged
• Defective
• Incorrect

Please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue.

💸 Refunds (If Applicable)

Refunds are processed only if:

• The product was damaged or defective on arrival
• The wrong item was sent

Refunds will be processed to your original payment method or as store credit within 5–7 working days after approval.

❌ No Refunds In These Cases:

• Incorrect name/spelling provided by customer
• Wrong product/variant chosen
• Order refused or not accepted upon delivery
• Minor color/size variations due to screen or manual measurements

📩 To Request a Replacement or Refund:

Email us at amannandan30@gmail.com within 48 hours of delivery.
Include your Order ID and product photos/videos showing the issue.

We’re here to help you — if your issue is valid, we’ll make it right ❤️, your satisfaction is our priority. Since our products are custom-made, we follow a strict yet fair return and refund policy.